Only just started using, came well packed, easy to set up, lots of useful information on Youtube, any one thinking of purchasing, the written instructions are quite basic BUT there is a lot more information on the supplied SD card, just be careful with anything related to Lightburn, as it is based on an earlier version so some may need to be found in different menus, depending on which version you are using.

Fast delivery. Well packed. The instructions could do with being a little clearer.

Build quality is not on the same level as there 3d printers but still good. Easy to assemble and get started using. Enjoying it

Great engraver for beginners.
Takes about an hour to put together and was very easy, the only thing is make sure you remove the protective plastic before you put it together.
On first set up laser very was easy to use. The auto focus works well.
Falcon design software is a good free option but seems to lack a few functions, the settings for cutting and engraving different materials worked well.
Overall it's a great machine.
Would definitely recommend it.

Absolutely love this machine. Had access to a big Co2 laser but now I have this I can do so much with it. Just the right size too. I found out online about a power control code which made such a difference.

This would have been a 5 star review except that my Falcon 2 Pro 22W was delivered with a manufacturing fault! The extract fan socket was missing from the PCB. Creality reacted fast and sent me a replacement PCB rather than the complete light strip assembly, but I managed that. The X-axis arm was also out of alignment but a good YouTube video sorted that out easily enough.
Now its working the results have been stunning. I am using LightBurn from the start and have already produced a batch of 100 Christmas Elves; Nativity scenes and French Cleat Tool hangers for the workshop in the space of 2 days. Couldn't be happier - so far - lets hope that the long term service is a constant and good.